About Rarecut

Q: What is Rarecut?
Rarecut is a brand specializing in premium lab-grown diamonds and gemstone jewelry. We offer ethical, sustainable, and luxurious pieces crafted with precision and certified for quality.

Q: What makes Rarecut’s diamonds unique?
Our diamonds are lab-grown, offering the same chemical, physical, and optical properties as natural diamonds. They are eco-friendly, conflict-free, and certified by IGI (International Gemological Institute) to ensure top-tier quality.

Certifications and Quality

Q: Are Rarecut diamonds certified?
Yes, all our diamonds are certified by the International Gemological Institute (IGI). This certification provides detailed information on the cut, color, clarity, and carat weight of the diamonds, ensuring authenticity and quality.

Q: Is the gold in your jewelry hallmarked?
Yes, all our gold jewelry is BIS Hallmarked, which certifies the purity and authenticity of the metal in compliance with Indian standards.

Q: Why is certification important?
Certification ensures the quality and authenticity of our diamonds and gold. It gives you confidence in your purchase and provides a clear understanding of the product’s value.

Sustainability and Ethics

Q: Are lab-grown diamonds ethical?
Absolutely! Lab-grown diamonds eliminate the environmental and ethical concerns associated with mined diamonds. They are conflict-free and environmentally sustainable.

Q: What steps does Rarecut take for sustainability?
We focus on sustainability by sourcing lab-grown diamonds, using recyclable packaging, and minimizing our environmental impact throughout the production process.

Shopping and Customization

Q: Can I customize a piece of jewelry?
Yes, we specialize in creating custom jewelry. From engagement rings to unique pendants, our team works closely with you to design something truly one-of-a-kind.

Q: What payment methods do you accept?
We accept all major credit and debit cards, UPI, Razorpay, and international payment methods. Flexible payment plans are available for high-value purchases.

Q: Do you offer free shipping?
Yes, we provide free shipping across India. For international orders, shipping rates vary based on location.

Returns and After-Sales Service

Q: What is your return policy?
We do not offer returns. However, if there’s an issue with your order, our team is here to assist and ensure a resolution.

Contact Us

Q: How can I get in touch with Rarecut?
You can reach us via email at hello@rarecut.com and our team will get back to you within 24-48 hours. Follow us on Instagram (@rarecut) for updates and exclusive offers.

Q: Do you have a physical store?
Currently, we operate online but plan to open exclusive showrooms soon. Stay connected for updates!